We’ll provide a full refund if your translation is not accepted by USCIS for any reason whatsoever.
Our translations have never been declined by USCIS, WES, ECFMG, ECE, FCE, IERF since the beginning of our work in 2004.
We ship notarized copies of translations by USPS. USPS is a third-party service provider, and we cannot control how their service works, so we do not offer refunds for shipping-related issues.
Cancellation of order
Due to the speed of our turnaround, you may only cancel an order if it has not been placed on a run.